Privacy Statement
Last updated: 24 August 2026
Who we are
Peak Finish Mobile Detailing ("we", "us") provides mobile car detailing services across Queenstown, Wanaka and the wider Queenstown Lakes district, New Zealand. Our privacy contact is info.peakfinishdetailing@gmail.com.
Information we collect
- Contact details you provide through our quote form or by phone or email, including name, phone number, email and suburb
- Vehicle details relevant to a quote, including make, model, condition and requested service
- Any photos you choose to send us of your vehicle
- Basic website analytics (pages viewed, general location, device type)
How we collect it
Directly from you, through our quote form, email or phone conversations. We do not purchase or acquire personal information from third parties.
Why we collect it
- To respond to your quote request and arrange a booking
- To provide the detailing service you've requested
- To send you service-related updates about your booking
- With your separate, opt-in consent, to send occasional offers or tips
Who we share it with
We don't sell or rent personal information. It may be shared with service providers that help us operate, for example email or form providers and website hosting, solely to deliver our service. [LIST SPECIFIC PROVIDERS, e.g. FORM/EMAIL SERVICE, HOSTING, ANALYTICS].
Where information is stored
Some service providers we use may store or process data outside New Zealand. Enquiries are currently handled through Gmail and processed via the FormSubmit form service; our website hosting provider will be confirmed here once selected.
Security
We take reasonable steps to protect personal information from loss, misuse or unauthorised access, including limiting who can access enquiry data.
Retention
We keep enquiry and booking information only as long as reasonably necessary to provide our service and meet legal requirements, after which it is deleted or de-identified.
Your rights
Under the Privacy Act 2020, you have the right to access and request correction of personal information we hold about you. To do so, contact us at info.peakfinishdetailing@gmail.com.
Marketing
We only send marketing communications if you've separately opted in. You can unsubscribe at any time using the link provided or by contacting us directly.
Complaints
If you have concerns about how we've handled your personal information, contact us first at info.peakfinishdetailing@gmail.com. You may also contact the Office of the Privacy Commissioner at privacy.org.nz.
Changes to this statement
We may update this statement from time to time. The current version will always be available on this page.